Meet Julie…MSC’s Customer Service Expert

“Open sales orders, invoices, links to images…This information is available to you 365/24/7, all at the touch of your fingertips; take advantage of it!”

Hi everyone! Julie Marshall here with Customer Service. As you’re reading this, you might be wondering who I am. No need to wonder! If you’ve called us here at the main office, then you already know me-I am the voice on the other end of the line. It’s so nice to speak to y’all every day! I love being able to assist our customers when they call but I really want EVERYONE to know about our AMAZING new website!

In July we revamped our website to an entirely new platform. It has so many helpful features and functions for not only us but for you-our loyal customers! You can view our entire product line-our product information has become more detailed for every item and the ordering process has really, never been easier.

If you are a retailer and never ordered with us, WELCOME! You can easily create an account by going towww.gowhimsey.com, then “Sign In” and then click “Register.”

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If you have ordered with us before and have not yet logged onto our new site, it’s super easy to activate your account. Simply go to our website www.gowhimsey.com, click “Sign In,” enter your email address that’s associated with your account, click “Forgot Password.” You’ll receive an email in your inbox of a link that will prompt you to reset your password for future logins.

 

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The feature that I really want to tell y’all about is the “My Account” section. Once you log in, you can access the following:

  • Open Sales Orders
  • Invoices (orders that have shipped)
  • Links to download for images

Yep, that’s right! You can view AND print all of this information! If you need a copy of an invoice-print it! If you need a reminder of when you ordered those fabulous spring handbags last season-take a look! It’s all there! You will also see credit memos and canceled orders for your reference as well! Oh, and you can download images for your own advertising and social media-even lifestyle photos!

If you can’t tell by all the exclamation points I used, we are so excited to be able to now offer all of this to our customers. This information is available to you 365/24/7, all at the touch of your fingertips; take advantage of it!

See the screenshot below of steps to help you navigate the features mentioned above. Then, go log in and look around! If you have any questions, issues or concerns please shoot me an email: jmarshall@gowhimsey.com or call 866.319.2469, you already know who will answer 😉

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Thanks so much,

Julie

Connect the Dots…the polka dots of course!

As many of you have notice we launched a new website in July and now it is time to reveal our new blog, Connecting the Dots.  As you know we love anything polka dots at MSC, but the meaning behind this goes much deeper.  Follow along with us as we take you into our world here at our home office, on the road, and even a glimpse into what some of us are most passionate about.

We are excited to start sharing and Connecting the Dots, in hopes this inspires new adventures and interests for you.

Stay tuned for next week’s post from Tracy and Jordan about their travels to China!

Let’s start Connecting the Dots! Leave us a note or email us at mainstreetcollection@gowhimsey.com.

XOXO,

Your MSC team

 

 

 

Giving Back…MSC Style

Warehouse Sales & so much more!

Three times a year MSC hosts a Warehouse Sale, which has become a tradition for bargain shoppers in Eastern North Carolina. Each sale is different and that is why our shoppers come back every year!  At our Warehouse Sale, shoppers will find samples, limited production runs, returns, and overstocks. Early birds find products that we may not have produced for various reason and are truly ONE OF A KIND!

With a Warehouse Sale less than a week away, our staff is getting ready and very excited about the sale and seeing our friends that come to each and every sale!

After each sale, MSC donates to local charities that our employees have a connection to or are involved with. The proceeds from our Fall Sale went to our local youth football league, Washington Youth Football League and the Shelter of Love, an orphanage in Cambodia. Other recent recipients include the Marion Shephard Cancer CenterGreater Bath Foundation, Old Ford Baptist Church, Bright Futures of Beaufort County and Young Life. 

Our Holiday Warehouse Sale starts Monday, November 12th – 14th from 9:00 am to 5:00 pm.  We also have a texting club with texting specials each day!  To join the Warehouse Sale Texting Club, test the work TASSELS to 41411. So come find some great bargains and help us give back to our community!

Follow us at Tassels on Instagram about our Warehouse Sale and on Mainstreet Collection for information about our wholesale and retail websites.

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Proceeds from each sale are designated to charities that are near and dear to our hearts!
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When the OPEN flag is up, the doors are OPEN!
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Friends and Family all pitch in to make the Warehouse Sale a success!