Meet Julie…MSC’s Customer Service Expert

“Open sales orders, invoices, links to images…This information is available to you 365/24/7, all at the touch of your fingertips; take advantage of it!”

Hi everyone! Julie Marshall here with Customer Service. As you’re reading this, you might be wondering who I am. No need to wonder! If you’ve called us here at the main office, then you already know me-I am the voice on the other end of the line. It’s so nice to speak to y’all every day! I love being able to assist our customers when they call but I really want EVERYONE to know about our AMAZING new website!

In July we revamped our website to an entirely new platform. It has so many helpful features and functions for not only us but for you-our loyal customers! You can view our entire product line-our product information has become more detailed for every item and the ordering process has really, never been easier.

If you are a retailer and never ordered with us, WELCOME! You can easily create an account by going towww.gowhimsey.com, then “Sign In” and then click “Register.”

REGISTER_BLOG1

If you have ordered with us before and have not yet logged onto our new site, it’s super easy to activate your account. Simply go to our website www.gowhimsey.com, click “Sign In,” enter your email address that’s associated with your account, click “Forgot Password.” You’ll receive an email in your inbox of a link that will prompt you to reset your password for future logins.

 

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The feature that I really want to tell y’all about is the “My Account” section. Once you log in, you can access the following:

  • Open Sales Orders
  • Invoices (orders that have shipped)
  • Links to download for images

Yep, that’s right! You can view AND print all of this information! If you need a copy of an invoice-print it! If you need a reminder of when you ordered those fabulous spring handbags last season-take a look! It’s all there! You will also see credit memos and canceled orders for your reference as well! Oh, and you can download images for your own advertising and social media-even lifestyle photos!

If you can’t tell by all the exclamation points I used, we are so excited to be able to now offer all of this to our customers. This information is available to you 365/24/7, all at the touch of your fingertips; take advantage of it!

See the screenshot below of steps to help you navigate the features mentioned above. Then, go log in and look around! If you have any questions, issues or concerns please shoot me an email: jmarshall@gowhimsey.com or call 866.319.2469, you already know who will answer 😉

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Thanks so much,

Julie

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